WELISSE

Absolutely! We offer a wide variety of customizable pieces, includingsingle or multiple name options, as well asphoto customization. You can personalize your piece to make it truly unique.

No need to worry. Our engravings are made usingadvanced and durable engraving technology, designed to last for years without fading or wearing off.

Standard shipping usually takes5 to 7 business days. Please also allow3 to 7 business days for processing, as customized items require special attention.

If you receive a damaged or incorrect item, we take full responsibility. You can choose between afull refundor having areplacement item sent to you—whichever you prefer.

To request a refund, simplycontact our support teamatcontact@welisse.comwith your order number and a description (or photo) of the issue. We'll guide you through the process quickly and smoothly.

We accept payments viaShopify Payments(which includes credit/debit cards, Apple Pay, etc.) andPayPalfor your convenience.

Yes, shopping with us is completely safe. Our website is secured withSSL encryptionand all payments are processed throughtrusted, secure gatewaysto protect your information.

Yes, if you made a mistake or need to update any information, you cancontact us as soon as possibleand we'll help youcancel or modify your orderbefore it enters production.

If you entered the wrong shipping address, pleaseemail us immediately atcontact@welisse.com. We’ll do our best to correct it before your order is shipped.

Don’t worry. If your item arrived damaged, we willgladly replace it or issue a refund—just let us know which you prefer.

Yes, of course! You can contact us viaWhatsApp or email, and we typically respondwithin 4 hours or less.